Shipping & Delivery

Once an order has been processed, we are not able to modify or cancel the items once it has been confirmed.

Please allow 1-2 business days for processing. Expedited or Priority shipping options are not available at this time. For orders under $150 a $20 shipping rate will apply

Warranty

Samsonite® Travel Equipment is always performance tested, at fully loaded capacity, using our stringent quality control standards. Before we offer any product for sale, it is put through rigorous tests of strength, durability, and dependability that represent the environmental demands of frequent travelers. This attention to quality and performance is why Samsonite is Worldproof® and has been for nearly 100 years.

Register your product for warranty here

Returns

If you are not completely satisfied with your online purchase, you may return unused merchandise within 60 days of the original shipped date for a prompt refund. Shipping and handling charges are not refundable unless the product arrived damaged, or the incorrect product was shipped.

If you return any part of your order and that order was part of a promotion, any refund may be reduced.

Please allow 14 business days for us to process your return.

Start your return here